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Cancellation Policies

Please refer to specific property listings when booking to see the active cancellation policy. Below are the types of cancellation policies we have, and we reserve the right to apply any policy to any property.

Flexible

  • Guests can cancel until 24 hours before check-in for a full refund.

Moderate

  • Guests can cancel until 5 days before check-in for a full refund. 

Firm

  • To receive a full refund, you must cancel at least thirty (30) days before check-in
  • If you cancel between seven (7) and thirty (30) days before check-in, you’ll be refunded 50% for all nights.
  • You can also receive a full refund if you cancel within forty-eight (48) hours of booking if the cancellation occurs at least fourteen (14) days before check-in. 

Strict

  • To receive a full refund, you must cancel within forty-eight (48) rs of booking, and the cancellation must occur at least fourteen (14) days before check-in.
  • If you cancel between seven (7) and fourteen (14) days before check-in, you’ll be refunded 50% for all nights. 

Strict Long term

  • If you choose this policy, it will apply to all stays of twenty-eight (28) days or longer and overrides your standard cancellation policy for those stays.
  • To receive a full refund, you must cancel within forty-eight (48) hours of booking, and the cancellation must occur at least twenty-eight (28) days before check-in.
  • If you cancel after that, you’ll be charged 100% for all nights spent, plus thirty (30) additional nights. 

Flexible Long term

  • If you choose this policy, it will apply to all stays of twenty-eight (28) days or longer and overrides your standard cancellation policy for those stays.
  • To receive a full refund, you must cancel at least thirty (30) days before check-
  • If you cancel after that, you’ll be charged 100% for all nights spent, plus 30 additional
  • If fewer than thirty (30) days remain on the reservation when you cancel, you’ll be charged 100% for all of those remaining nights.

Super Strict 30 days

  • You must cancel at least thirty (30) days before check-in to receive a 50% refund for all
  • If you cancel after that, you’ll be charged 100% for all

Super Strict 60 days

  • You must cancel at least sixty (60) days before check-in to receive a 50% refund for all
  • If you cancel after that, you’ll be charged 100% for all